Last updated: October 2026
Welcome to LeadFlow Automation. By accessing or using our website (https://leadflow-automation.com) or any services provided by LeadFlow Automation (“we”, “our”, “us”), you agree to be bound by these Terms & Conditions.
If you do not agree with these terms, please do not use our website or services.
About Us
LeadFlow Automation Milton Keynes, United Kingdom Email: information@leadflow-automation.com
Website: https://leadflow-automation.com
We provide automated lead‑capture, missed‑call handling, SMS follow‑up, CRM syncing, and workflow automation services for small service businesses.
Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Attempt to gain unauthorised access to our systems
- Use our website to distribute harmful or malicious content
- Copy or reproduce any content without permission
We reserve the right to restrict access to any part of the website at our discretion.
Service Terms
When you purchase or subscribe to LeadFlow Automation services, you agree to:
- Provide accurate information for setup
- Maintain access to required third‑party platforms (e.g., Make.com, Twilio/ClickSend, HubSpot, Google Workspace)
- Ensure your use of automation complies with UK communication laws
- Not use the service for spam, harassment, or unlawful communication
We reserve the right to suspend or terminate service if misuse is detected.
Third‑Party Services
LeadFlow Automation integrates with external platforms such as:
- Make.com
- ClickSend / Twilio
- HubSpot CRM
- Google Workspace
- WhatsApp Business API
These services have their own terms and privacy policies. You are responsible for complying with those terms when using our automation workflows.
We are not liable for downtime, errors, or issues caused by third‑party providers.
Payment & Billing
All pricing is displayed on our website or provided during onboarding.
By purchasing a service, you agree to:
- Pay all applicable fees
- Maintain valid payment information
- Accept recurring billing if part of a subscription
Failure to pay may result in suspension or termination of service.
Refunds & Cancellations
We aim to provide a high‑quality service. However:
- Refunds are not guaranteed and are assessed case‑by‑case
- Subscriptions may be cancelled at any time
- Cancellation stops future billing but does not refund past payments
- Access to automation workflows ends when the subscription ends
A full Refund & Cancellation Policy can be provided upon request.
Limitation of Liability
LeadFlow Automation is not liable for:
- Loss of business, revenue, or profits
- Missed leads caused by third‑party platform outages
- Incorrect configuration caused by inaccurate client information
- Damages resulting from misuse of the service
Our service is provided “as is” and “as available”.
Data Protection
We comply with UK GDPR and the Data Protection Act 2018.
Your data is handled according to our Privacy Policy, available at: https://leadflow-automation.com/privacy-policy
You are responsible for ensuring your own customer data is collected and processed lawfully.
For details on how we process customer data on your behalf, please refer to our Data Processing Agreement (DPA):
https://leadflow-automation.com/data-processing-agreement-dpa
Intellectual Property
All content on our website, including:
- Text
- Images
- Icons
- Branding
- Workflow diagrams
- Software configurations
is owned by LeadFlow Automation and may not be copied, reproduced, or distributed without permission.
Changes to These Terms
We may update these Terms & Conditions at any time. The latest version will always be available on this page.
Continued use of our website or services indicates acceptance of any changes.
Contact Us
If you have any questions about these Terms & Conditions, contact:
LeadFlow Automation Milton Keynes, United Kingdom Email: information@leadflow-automation.com